Privacy Policy
Murton Park Privacy Policy
Introduction
The policies and information described in this document refer to this website only. Any data processed by the company outside of the website will be covered in a separate policy document.
Any reference to “We” or “Our Company” refers to interactions with the website, and not any larger policies our business may hold.
By accessing and using our website you are indicating that you agree with the policies set out in this document. If you do not accept or agree to these policies, please stop using the website immediately.
We reserve the right to update this document at any time without prior notice.
This document covers our policies in regards to how this website collects, stores, and uses any personal data we may hold (or are given) about you.
Information we may collect from you
This website may collect the following data from you.
· Information you provide by filling in forms on the website. This includes, but is not limited to, enquiry forms, newsletter signups, and guestbook entries.
· Details of your visits to our website, in the form of analytics data. This includes, but is not limited to, location data and traffic data.
· Account registration and membership details, for private pages and purchases.
· Transaction details and order histories.
· General user information via cookies.
Cookies used on our website
We use several types of cookie on our website, which can be grouped into the following categories:
Essential – These are cookies which are required for the correct running of the website. These cookies govern your ability to login, or to make an enquiry via our contact form.
Analytics – Analytics cookies gather data to help us understand trends and website traffic data. These are used statistically (for example, number of visits to our website on a certain day).
Our website does not use cookies to share information with third parties. For further information about cookies click here.
How we process your information
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain features or parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
How we use your information
Information held about you is used to carry out our obligations to you from any contracts or agreements made, for example to fulfil orders or confirm bookings.
We may also use your information to provide you with promotional offers and updates about our business, if you have indicated you wish to be contacted in such a way.
Our website does not share information with third parties for advertising purposes.
Any other websites linked from our website are not governed by this policy document. We have no control and accept no responsibility for content found on third party websites.
Disclosure of information
We may disclose your information under the following circumstances:
· If you make a request to know what information we store about you.
· If required by law.
· To protect our rights, property, safety, or those of our customers.
Access to your information
You have the right, through the Data Protection Act 1998, to access information held about you. The access request may be subject to a fee of up to £10 to meet our costs of providing you with the information.
How to contact us
If you have any queries or comments regarding this privacy policy, please contact us via the contact details on this website.
About Cookies
Cookies are a way for websites to remember information about you.
Without them, every time you load the website, it would be as though you’ve never visited that website before.
If the website doesn’t know who you are, then you won’t be able to login. You would not be able to buy anything online, because the website would forget what is in your shopping basket.
However, cookies can also be used to remember your preferences and actions on a specific website, and so they can target adverts to suit. Some websites share cookies, so they can build better pictures of what to advertise and how to target customers.
Over 90% of websites use cookies. They are not good or bad, but they are in many cases necessary for websites to run correctly.
If you have concerns over what information is being stored in these cookies, you have several options.
You can turn off all cookies, though this will prevent many sites from working at all.
You can turn off 3rd party cookies. This prevents most websites from sharing your information with other websites. Some browsers do this automatically, but you should check your settings if you wish to use this option.
The final option is to look at websites individually, read their policies and learn just what they use cookies for. This will allow you to make an informed choice regarding which websites and cookies you wish to allow access to your information.
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to Murton Park. References to "our Website" or "the Website" are to murtonpark.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Murton Park
Murton, York
YO195UF
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using : Stripe (Checkout)
